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Thanks to our unique coating technology, our jewelery is more resistant to wear and oxidation which means that it will not discolour or fade over time.
Because each piece of jewellery is custom-made and uniquely handcrafted by us, the delivery time is longer than for traditional non customised jewellery.
Delivery time
Your package is usually delivered within 5-7 days after we have made your unique piece of jewellery.
Production time
Please allow up to 2 weeks for your jewellery to be completed and shipped from our workshop.
All orders are covered by our guarantee.
This means that you can get a free replacement of your jewellery if you are not satisfied with the result.To be entitled to a replacement or exchange, you must contact us within 7 days of receiving your order by submitting a complaint with accompanying pictures of your jewellery
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FAQ
Because each piece of jewellery is custom-made and uniquely handcrafted by us, the delivery time is longer than for traditional non customised jewellery.
Delivery time
Your package is usually delivered within 5-7 days after we have made your unique piece of jewellery.
Production time
Please allow up to 2 weeks for your jewellery to be completed and shipped from our workshop.
All orders are covered by our customer satisfaction guarantee.
This means that you can get a free replacement of your jewellery if you are not satisfied with the result. To be entitled to a replacement, you must contact us within 7 days of receiving your order by submitting a complaint with associated images.
To cancel or change anything in your order, you must contact us within 24 hours of placing your order, otherwise we have already started creating your product.
Our gold jewellery is plated with real 18K gold to ensure a durable premium piece of jewellery.
In addition, our jewellery is plated using a unique coating method called PVD. PVD (Physical Vapor Deposition) is a technology that improves both the durability and appearance of the jewellery.
This protects our jewellery better against wear and oxidation, which means that the jewellery neither discolours nor fades over time.